What is mediation?
“Friendly or diplomatic intervention, usually by consent of invitation, for settling differences between persons, nations, etc.” Webster’s New World Dictionary

What is peer mediation?
The use of a trained student mediator to bring about the resolution of conflict between two or more students.

What does the peer mediator do?
A peer mediator is a student who has been trained in the skills and techniques of mediation and the mediation process. The mediator facilitates those in conflict to bring about a resolution. The peer mediator is a neutral third party who does not judge or determine right or wrong. It is not the responsibility of the mediator to determine the outcome of the dispute. The peer mediator assists both parties in expressing their feelings and developing solutions in order to reach a mutual agreement.

Why should schools choose peer mediation?
Many conflicts exist within the school setting. If not resolved, many of these conflicts could lead to violence. Conflicts in schools are often brought on by problems at home, stress, poor anger management skills, or bad feelings that were left unresolved. Mediation allows all parties an opportunity to express their feelings in a non-threatening environment. Often feelings and concerns that were previously unknown are brought out into the open. The mediation process is usually the first opportunity for the individuals in conflict to listen to both sides of the dispute.

Peer mediation empowers students to develop solutions to their own conflicts. When the disputants are involved in shaping their resolution, they are more inclined to respect their agreements and want to make them work.

Benefits of Peer Mediation Programs

School / Faculty

• Less conflict in the classroom
• Improved classroom and school climate
• Less time and energy in handling disruption
• More time for teaching
• New skills for teaching
• Improvement in attitude and behavior of students

Students

• Learn responsibility for their behavior
• Learn to be responsive to their peers in a cooperative and constructive manner
• Improve communication skills
• Learn to be fair and impartial
• Increase involvement in citizenship activities
• Improve self-esteem

School Administrators

• Additional options in handling behavior problems
• Reduction in behavior problems
• Improved school morale

Training for Peer Mediators
This training is offered over two school days. The length of the training depends upon the grade level of the students. Student training involves approximately sixteen to twenty students. With the exception of high school, usually no more than three grade levels are involved at one training session. The training techniques and materials are geared to the ages and grade levels of the participants. The training focuses on understanding conflict, learning communication and problem solving skills, and facilitating the mediation process. The training uses videotapes, role-plays, and exercises designed to enhance sensitivity, communication, and cooperation. Manuals and certificates are provided to all students completing the training.

Scheduling Peer Mediation Training
If you would like to schedule training at your school, please call Community Mediation Services at (609) 345 – 7267.